Yesterday, I posted a quite stern email and the follow up email from an obviously frustrated and upset user.

Today, I have another one that made me chuckle a little bit. This one is a bit more lighthearted.


Case ID: HD00000000XXXXXX
Requester: XXXXXX, (Office)
Summary: My Lotus Note is approaching max memory.

Description: Hi Sir/Madam,

My Lotus Note is approaching max memory.

Would you please release more memory for me Or should I achieve something?

Posted by david, filed under Non Tech. Date: April 1, 2009, 5:40 pm | 1 Comment »

Only increminating personal information has been changed. The capitals and all have been left the same.


TO..: “IT DEPARTMENT – XXXMYCOMPANYXXXX”
FROM: XXXXXXX
DATE: 30-MAR-2009 09:11
MSG.: 1042041

I HAVE FINALLY MANAGED TO CHANGE MY PASSWORD AFTER MANY ATTEMPTS

THANKYOU

RGDS/XXX
+

I CANNOT USE LOTUS / OUTLOOK BECAUSE MY PASSWORD NEEDS CHANGING.

WHEN I TRY TO CHANGE MY PASSWORD IT SAYS I CANNOT CHANGE MY PASSWORD.

THAT IS R I D I C U L O U S

XXXXXXXXXXX
+

Posted by david, filed under Non Tech. Date: March 31, 2009, 4:15 pm | 1 Comment »

If you’ve ever created a PMR with IBM, you are used to getting the “PMR Updated” notification emails from IBM.

Today, I actually read the text in the notification email and found this:

* Internet access: Log into ESR at
http://www.ibm.com/software/support/probsub.html and update your
Authorized Caller record to indicate you do not want to receive
these update notifications.

* No internet access: Write to esrhelpdesk@us.ibm.com to
inactivate this capability.

NOTE where it says that if you have no Internet access write the the Internet email address.

I wonder if this is only from IBM China or all of IBM.

Posted by david, filed under Non Tech. Date: March 19, 2009, 4:04 pm | 2 Comments »

I took a look at the LotusLive site – https://www.lotuslive.com/

The product/service looks very nice.

A couple of comments:
1. The demos are unacceptable. The video quality is so bad that you cannot see the detail of what’s on the screen. What’s the point of a video demo that you cannot see.

2. There is no “contact us” link or other way to communicate with IBM if you have questions about the service. There is a contact us on “buy” page and the Sametime Unyte site. I guess if you are really serious, you would have an IBM sales rep knocking on your door.

Posted by david, filed under Non Tech. Date: January 20, 2009, 11:58 am | No Comments »

I Love Limericks, I’ll be honest. So when I saw this page on Mary Beth Raven’s Blog, I couldn’t resist.

Here’s 5 that I submitted:
there once was a man named Jake
in Lotusphere he wanted to partake
he jumped on a plane
looked out the pane
and knew it wasn’t a mistake

There once was a man named Bill
He thought Lotusphere was a thrill
He drove straight down
To Orlando town
Where he wouldn’t catch a chill

There once was a smart fellow
He swore he only bled yellow
he wrote lots a code
with a workload
but at Lotusphere he was mellow

There once was a man named Gwen
He was a Domino admin
He smiled with a grin
as he wrote with his pen
Using Exchange is a sin

There once was a man in his prime
at his desk he acted a mime
his boss came over
looked over his shoulder
and said blogging is a waste of time

Move along…this isn’t the employee that’s been wasting time that you’re looking for.

Posted by david, filed under Non Tech. Date: January 15, 2009, 10:54 am | No Comments »

Whoever did the graphic design for the “Notes floats my boat” ad that appears on the front page of PlanetLotus.org did a great job. It looks great. Very web 2.0 glassy look to the ad.

I can’t say the same for the free download wallpapers that are on Maysoft.

They look like we are back in 1996, and the wallpapers remind me of the boxes that Lotus Notes R4 media used to come in.

Posted by david, filed under Non Tech. Date: January 13, 2009, 10:46 am | No Comments »

This article really hits home for alot of us IT people. As someone who has felt the symptoms of work related stress due to too much overtime and witnessed co-workers go through a burnout phase, I take stuff like this very serious.

Remember to get regular exercise, gauge how much overtime you are working, find a good family work life balance, and try to have an open dialogue to discuss any issues you have with your manager.

Here’s the BBC Story Link: Downturn ‘fuels unpaid overtime’

Here’s a quote from the story.

Employers should never forget that each extra hour worked makes people less productive

Brendan Barber
TUC general secretary

Posted by david, filed under Non Tech. Date: January 8, 2009, 1:47 pm | No Comments »

I found this story on how fraudsters steal information from recovered files on second hand computers pretty surprising. The digital realm is offering so many ways for fraud, and so many non-tech people are oblivious to it.

Here’s the BBC Story Link: Hard drive destruction ‘crucial’

The best part was where it states that you should hammer your hard drive to be 100% sure with detailed steps on how to do it including “Smashing: The more thoroughly the better.”

Posted by david, filed under Non Tech. Date: January 8, 2009, 1:43 pm | No Comments »

I was looking at all of my ideajam.net idea posts today. I decided to make an average.

I have 17 idea posts, with the following votes:
18, 16, 27, 29, 15, 4, 25, -16, 26, -5, 31, 26, 4, 1, 30, 46, and 31
Total Votes= 308
308 / 17 = My Ideajam Average 18.12

Posted by david, filed under Connection Docs, Non Tech. Date: January 5, 2009, 11:24 am | 3 Comments »

Here’s a link to my latest ideajam.net idea.

Make tasks alphabetical on the server console when issuing “Show tasks”

note: I can’t publish the script to add the idea to my blog because I’m running mod_security apache module on my webserver.

Any tips on how to post script / code into blog posts with mod_security without compromising security or manually disabling mod_security just so I can post are greatly welcomed.

Posted by david, filed under Non Tech. Date: December 30, 2008, 5:44 pm | No Comments »

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