Archive for the ‘DWA’ Category

How upgrading to R7 breaks webmail access for Windows Vista users and why IBM won’t fix it.

I’m sure some of you are reading this and wondering why the @#$@ are you upgrading to R7 instead of R8.02 or R8.5. In short, we are trying to stabilize our 6.5.6 FP3 HF63 servers with the least amount of effort and impact to the users while we run a migration to Exchange.

After applying 3 or 4 hotfixes to 6.5.6 FP3, I have FINALLY convinced my team to upgrade at least the server to 7.0.3 FP1. I spent two month testing and designing a plan to upgrade all of the servers. When they finally got around to seeing how it would be beneficial (due to BES servers crashing and on at least 3 occasions IBM told us to upgrade to Domino 7.03 when we created PMRs) I ran through all the testing procedures.

The one thing I didn’t test, was webmail access on Windows Vista because neither one of my machines is Windows Vista. That happened to be the one thing that broke when we upgraded our servers.

We are using the OpenNTF1.7b mail template which is based on DWA6 (6.5 version). We haven’t upgraded any mail templates because we didn’t want to impact the users in any way.
Read the rest of this entry »

How one character “>” can make all of your mail disappear

We had a strange situation today where a user received a mail message that had a subject something like “NBCC > INTERCON”

This user was using the OpenNTF1.7b template, and was using DWA with a web browser.

For some strange reason, when this message appeared in the inbox, or was filed in a personal folder, the rest of the messages in the folder disappeared.

Deleting the message made all the messages re-appear. Read the rest of this entry »


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