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Second funny Service Desk email from an actual user
Yesterday, I posted a quite stern email and the follow up email from an obviously frustrated and upset user. Today, I have another one that made me chuckle a little bit. This one is a bit more lighthearted. Case ID: HD00000000XXXXXX Requester: XXXXXX, (Office) Summary: My Lotus Note is approaching max memory. Description: Hi Sir/Madam, […]
Service Desk email from an actual user – The economic stress is getting to everyone it seems.
Only increminating personal information has been changed. The capitals and all have been left the same. TO..: “IT DEPARTMENT – XXXMYCOMPANYXXXX” FROM: XXXXXXX DATE: 30-MAR-2009 09:11 MSG.: 1042041 I HAVE FINALLY MANAGED TO CHANGE MY PASSWORD AFTER MANY ATTEMPTS THANKYOU RGDS/XXX + I CANNOT USE LOTUS / OUTLOOK BECAUSE MY PASSWORD NEEDS CHANGING. WHEN I […]
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