Blackberry Key Tips

There are alot of resources on the Internet to find this stuff, but I wanted to add some of my favorites here that I find useful. There are so many Blackberry tricks, tips, and shortcuts that is hard to know all of them.

Here are some of my favorites: The most favorite being the ability to use the “K” key to lock the keyboard instantly.

  • To capitalize a letter, hold it down.
  • To insert a period when typing text, press the Space key twice. The letter following the period will be capitalized automatically.
  • Press the Space Key to insert the @ and PERIOD characters in an address field.
  • To turn on NUM lock, press shift + Alt
  • To turn off NUM lock, press Alt.
  • Press ALT+RIGHT SHIFT to turn on CAP-lock mode. Press SHIFT again to turn it off.
    When typing text, press and hold a letter while rolling the trackball to scroll through the accents, symbols, or marks associated with that character. When the desired characters appears, release the letter key.

INBOX NAVIGATION (Some of these work in tasks, memos, and appointments also)

Sorting: Use Esc to return to full listing with any of the following:

  • ALT-i: show only incoming mail
  • ALT-o: show only outgoing mail
  • ALT-p: show phone log
  • ALT-s: show SMS messages
  • ALT-v: show Voicemail messages

Navigating:

  • t: go to top of message list
  • b: go to bottom of message list
  • backspace: close message list and return to home screen
  • spacebar: page down
  • cap + spacebar: page up

Turn off Dial from Home Screen to use the Home Screen short cuts below.
Phone > Options > General Options > (set) Dial from Home Screen = NO

Home Screen Shotcuts

  • M Messages
  • P Phone
  • A Address Book
  • L Calendar
  • F Profile
  • T Tasks
  • D Memo Pad
  • T Tasks
  • V Saved Messages
  • U Calculator
  • R Alarm
  • O Options
  • K Lock
  • B Browser
  • C Compose Message
  • S Search

old password + new password = confusion

Today, I was testing the “Force user to change Internet Password on next login:” option on the last tab of the person document.

I wanted to set an HTTP password for several users that will only be POP3 clients, and set the “Force user to change Internet Password on next login:.” I wanted to do this so that we could have remote admins at that site change the user’s password through the web interface and then setup the Outlook client to connect to Domino via POP3 – all without giving the remote non-Domino admin access to our directory. They are in Brazil, we are in Hong Kong and there are 300 users, so it’s a logistical issue. It’s a long story why outlook and why POP3….don’t ask.

I set a password of 87654321 on one account, forced replication to the remote server, used IE to login, which presented me with a change password dialog. I changed the password to 12345678, and it let me on in to the mailbox.

I then noticed that I could login with both the old and new password. ????
I ran “tell adminp process all” on each server involved and replicated both admin4.nsf and names.nsf, and then repeated the process of both tell adminp and manual replication to make sure that adminp had finished all it needed to finish for the password change process to complete.

Still, I could login with both passwords = me confused.

I searched the Notes 6/7 discussion forum and then found a couple of documents in the administrator help which explain that this is a caching issue. By default the old password is cached for 48 hours to alleviate any confusion between HTTP access on multiple servers, and adminp and/or replication delays.

Look at the administrator documents titled for the full explanation:
HTTP_PWD_Change_Cache_Hours
Caching Internet password changes for SSO

Second funny Service Desk email from an actual user

Yesterday, I posted a quite stern email and the follow up email from an obviously frustrated and upset user.

Today, I have another one that made me chuckle a little bit. This one is a bit more lighthearted.


Case ID: HD00000000XXXXXX
Requester: XXXXXX, (Office)
Summary: My Lotus Note is approaching max memory.

Description: Hi Sir/Madam,

My Lotus Note is approaching max memory.

Would you please release more memory for me Or should I achieve something?

Service Desk email from an actual user – The economic stress is getting to everyone it seems.

Only increminating personal information has been changed. The capitals and all have been left the same.


TO..: “IT DEPARTMENT – XXXMYCOMPANYXXXX”
FROM: XXXXXXX
DATE: 30-MAR-2009 09:11
MSG.: 1042041

I HAVE FINALLY MANAGED TO CHANGE MY PASSWORD AFTER MANY ATTEMPTS

THANKYOU

RGDS/XXX
+

I CANNOT USE LOTUS / OUTLOOK BECAUSE MY PASSWORD NEEDS CHANGING.

WHEN I TRY TO CHANGE MY PASSWORD IT SAYS I CANNOT CHANGE MY PASSWORD.

THAT IS R I D I C U L O U S

XXXXXXXXXXX
+

Funny Microsoft phrase – what’s the real name of the next server?

I received this in a Microsoft (not business partner) email invitation to a Microsoft IT Professional Seminar Series

On the agenda was – “Windows Server® 2008 R2 (Codename ‘Windows Server 7′)”

Consulting

I'm currently available
for Lotus Notes / Domino consulting engagements.

LinkedIn

Connect with me:

LinkedIn

Advertisement
Advertisement
Categories