Archive for the ‘Error Message’ Category

Internal error, unable to open Reports database

I’ve gone around turning on Message Tracking and enabling weekly and monthly reports for all of my servers. We’re running out of disk space fast and we’re trying a multiple prong approach on tackling the problem.

We’re looking specifically at exactly who is sending large attachments.

After the happy Halloween and end of the month, I went around this morning to build a spreadsheet from the data in the reports.nsf on all the servers for the Top 25 Monthly Senders By Size. On a couple of servers, the report only contained “Internal error, unable to open Reports database” Read the rest of this entry »

LDAP Schema woes

Today, I wanted to add a new field to our person document form in our directory for our internal VOIP telephone extensions. There are alot of people out there now using VOIP, but the problem is that our users don’t know what the extensions are for people in other sites/locations. If they would use the VOIP extension instead of dialing the long distance number, we could save alot of money.

I created a field called OnNet, refreshed the design of the NAB, populated the field with some actual data, and then went to test it out. Works great.

However, our corporate accessible directory is a web application on a Linux box that performs LDAP queries to Domino.

If I authenticated to LDAP, I could see all of the person document fields with a LDAP browser including OnNet and the data, but if I don’t authenticate, I can only see the domino fields (or LDAP attributes) that are specified in the * server configuration document. Read the rest of this entry »

Today’s round-up

Today is Tuesday, but it seems like Monday. Mostly, because I took a day off yesterday, but also because I’ve had problem after problem that seemed to have no simple solution:

First, there was a server that was upgraded over the weekend. For some strange reason, it had been generating false alarm HTTP probes.

The probe has timed out for the following statistic: QOS.HTTP.Pass2/Domain.PASS-5Q852E.ResponseTime

Second, a user was complaining that they received a “Mail Encryption Failure” popup box and with the error message “If you choose to continue sending, the following recipients(s) will receive an unencrypted copy of the message.” when trying to send encrypted messages.

Third, a regional admin was complaining that he didn’t have access to any of the mailboxes in a folder on a remote server. Read the rest of this entry »

Enabling message tracking for mail reports and monitoring.

I have just enabled Message Tracking on an R6.5.6 server.

All I had to do was to enable message tracking in the server’s configuration document.
I added LocalDomainServers to “Allowed to track messages” field, but left everything else as is.

Once that was enabled, I issued “load MTC” on the server in question.

I initially got these errors when the task loaded:

MT Collector: Initialization failed: File does not exist
MT Collector: Unable to use directory e:\Lotus\Domino\Data\mtdata: File does not exist

Read the rest of this entry »

Domino 6.5.x upgrade notes

This weekend, I’ve upgraded 30+ servers in 10 countries. It’s been an all weekend affair, and I spent a pretty good time organizing myself last week.

First, most of our servers were 6.5.6FP2, and we wanted to apply FP3, the DWA for Windows Vista java hotfix, and 6.5.6 FP3 HF29 which fixes the Out of Office agent (OOO is enabled even after user disables it).
We had 4 servers that were 6.5.4, 6.5.5, and 6.5.4FP2. These servers were the only servers that really gave me any problem.
I also wanted to upgrade TrendMicro OfficeScan from 2.6 to 3.0 (only about 4 servers needed this).

I only ran into a couple of gotchas. Here’s how I did it. Read the rest of this entry »


I'm currently available
for Lotus Notes / Domino consulting engagements.


Connect with me: