Symetrik Domino Consulting

Posts Tagged ‘Errormessage’

Today is Tuesday, but it seems like Monday. Mostly, because I took a day off yesterday, but also because I’ve had problem after problem that seemed to have no simple solution:

First, there was a server that was upgraded over the weekend. For some strange reason, it had been generating false alarm HTTP probes.

The probe has timed out for the following statistic: QOS.HTTP.Pass2/Domain.PASS-5Q852E.ResponseTime

Second, a user was complaining that they received a “Mail Encryption Failure” popup box and with the error message “If you choose to continue sending, the following recipients(s) will receive an unencrypted copy of the message.” when trying to send encrypted messages.

Third, a regional admin was complaining that he didn’t have access to any of the mailboxes in a folder on a remote server. Read the rest of this entry »

I have just enabled Message Tracking on an R6.5.6 server.

All I had to do was to enable message tracking in the server’s configuration document.
I added LocalDomainServers to “Allowed to track messages” field, but left everything else as is.

Once that was enabled, I issued “load MTC” on the server in question.

I initially got these errors when the task loaded:

MT Collector: Initialization failed: File does not exist
MT Collector: Unable to use directory e:\Lotus\Domino\Data\mtdata: File does not exist

Read the rest of this entry »

When working on some new partitioned servers today, I saw this on the console of all three servers.

06/18/2008 04:41:03 PM Router: Connection from server NOTESVN1/DOMAIN not used; Server not found in Domino Directory.
06/18/2008 04:41:03 PM Router: Connection from server NOTESVN1/DOMAIN not used; Server not found in Domino Directory.
06/18/2008 04:41:03 PM Router: Connection from server NOTESVN1/DOMAIN not used; Server not found in Domino Directory.
06/18/2008 04:41:03 PM Router: Connection from server NOTESVN1/DOMAIN not used; Server not found in Domino Directory.
06/18/2008 04:41:03 PM Router: Connection from server NOTESVN1/DOMAIN not used; Server not found in Domino Directory.

I couldn’t quite figure it out because the 3 partitioned servers I was building/working on had nothing to do with this new cluster that another team member had just built for our Vietnam office. Read the rest of this entry »

We were getting a few strange sounding reports from a user who was trying to send email to 3 groups.

The first message was:
“A copy of this message was sent to 180 recipient(s), but the Internet format of this message was not sent to the following 34 recipient(s); , etc.”

The second message was:
“Document has invalid structure: mail.box”

We closed the client, deleted mail.box, opened the client, and let it re-create mail.box and all was fine.

We had this case recently where a mailbox just disappeared. Upon further investigation, we found something like this in the logs:

05/12/2008 05:06:38 PM Compaction failed: Unable to bring e:\Lotus\Domino\Data\mail\someuser.nsf back online.: File does not exist
05/12/2008 05:06:38 PM Compaction failed: Unable to rename e:\Lotus\Domino\Data\mail\someuser6.TMP back to e:\Lotus\Domino\Data\mail\someuser.nsf: File is in use by another program – You must rename it yourself.

Then we found this IBM technote:

http://www-1.ibm.com/support/docview.wss?uid=swg21139606

which is entitled “Databases Are Left with .TMP Extensions After Running Compact -c or -L”

After looking in the temp folder, we found the database and were able to rename the filename.

We suspect that the cause is a backup program which coincidentally is running on this database or the temp file at the same time that compact is running.