Posts Tagged ‘addressing’
Ambiguous Name Dialog Box
Today at the office we had a situation that had never come up before. We recently created a new user, which has the same name as a very old user.
A particularly important group of users regularly send to the old user, using just his common name, example “guru”
Suddenly, these important users started getting the Ambiguous Name Dialog Box which I’m sure that they have never seen before, and I’m sure they hit enter, and the result is that the new user, who is listed first in the ambiguous name dialog box receives the email.
Important users complain, heads roll, management wants the new user’s name changed (even though his name follows our newly implemented naming convention). Read the rest of this entry »
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